Dell digging out from record low 58 customer satisfaction score
Neowin.net Main: Dell is maneuvering to snag its piece of the VoIP pie by selling unified communications products from Microsoft and Nortel Networks. In a partnership unveiled Tuesday as part of the launch festivities surrounding Microsoft's entrance into the unified communications market, Toronto-based Nortel ...full story
Jarvis's in BW:Hell, Dell's heavenly
BusinessWeek Online -- Blogspotting: Jeff Jarvis writes about his visit with Michael Dell in the latest BusinessWeek. Customer service at Dell, if you recall, made Jarvis's life hell two years ago, and his blogging about it more than returned he favor. He returns to...full storyApple's market value double Dell's
MacNN | The Macintosh News Network: Michael Dell's recommendation to Steve Jobs that "shut down and return the money to shareholders" ten years ago has become increasingly preposterous. At the time, Dell had a market value of $4 billion to Apple's $700 million, but the Cupertino company's market value has since skyrocketed to $150 ...full storyDell digging out from record low 58 customer satisfaction score
Silicon Valley Sleuth: Could it be that Dell's customer nightmare was even worse than previously thought? The company offered Jeff Jarvis a look behind the scenes. Jarvis is a blogger who set off the 'Dell sucks' movement last year when he shared his...full storyTechnorati Tags: dell, Dell, digging, out, from, record, low, customer, satisfaction, score
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