You Can Go from Hell to Heaven with a Blogger

Good news for anyone who has crossed swords with a blogger.  It is possible to recover.  In a week in which we see Chris Locke and Kathy Sierra smiling and laughing together just days after serious accusations, including death threats, got tossed around, we now see Jeff Jarvis making nice with Dell.

I'm not sure which one is harder to believe, but I do know it is the latter that really interests me. 

For those unfamiliar, here's the short version from Jeff:

I had a rather infamous run-in with Dell here at Buzzmachine when I complained about a bad machine and service. They ignored me, but thousands of similarly frustrated customers did not.

This became known as "Dell Hell" and generated massively bad publicity for the company.  In recent months, however, Michael Dell has reasserted control over the company.  Dell has now gone to great lengths to join the

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